Welcome to the ORU Status Hub. Here we provide timely, transparent updates on the operational status of our digital systems and services. If you experience any disruptions, please refer to the list below for current status and subscribe for notifications.
Update - Further investigation has confirmed that Data Loss Prevention (DLP) services were not impacted by this incident. Feb 26, 2026 - 17:16 UTC
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We are responding to an outage in usage reporting across products and APIs. The issue has been identified and the team is working on a fix
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We have recently introduced a change to one of the URLs used by our Public Payments API.As part of an internal improvement, we have migrated the checkout domain from:https://payments-checkout.flywire.comto
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We are currently investigating multiple issues affecting the Professional Email service.
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Title: Some newly licensed users may be unable to leverage any Microsoft 365 Copilot premium features in any Outlook client User impact: Users may be unable to leverage any Copilot premium features in any Outlook client. More info: This issue impacts Copilot premium features for newly licensed users that received licenses between February 3, 2026, and February 26, 2026, in the Outlook desktop client, Outlook on the web, and Outlook mobile. Current status: Following our deployed fix, the problems are no longer occurring for any user being assigned a new license. For affected users who received licenses during the window of impact, we're processing cached data while manually syncing user licenses to remediate the impact. We'll provide an estimated timeline for our remaining mitigations once it has become available. Scope of impact: This issue may impact newly licensed users in Europe or North America with licenses assigned between February 3, 2026, and February 26, 2026, who are attempting to use Copilot premium features in the Outlook client. This information may be updated as our investigation continues. Root cause: A caching issue is preventing licensing updates from being applied as expected and resulting in the impact. Next update by: Friday, February 27, 2026, at 12:00 AM UTC
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Investigating - Our team has identified an issue with course and curriculum pages. We understand the urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for updates.
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A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services Our team continue to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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Monitors
Google AI Studio and Gemini API
Some newly licensed users may be unable to leverage any Microsoft 365 Copilot premium features in any Outlook client
Microsoft Copilot (Microsoft 365)
Power BI has reenabled external email send functionality for limited set of customers on a case-by-case basis. If your tenant is still impacted and wish to request re-enablement, please generate a support request for assistance.Our engineering teams are continuing to monitor the situation and taking additional measures. Further updates that directly affect customers will be provided as they become available.
Microsoft Fabric
Teachable
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services
Zoom
Adobe Experience Platform
Microsoft 365 Copilot Chat
Microsoft 365 for the web
Microsoft Power Automate in Microsoft 365
Power Apps in Microsoft 365
SolarWinds Observability
