Welcome to the ORU Status Hub. Here we provide timely, transparent updates on the operational status of our digital systems and services. If you experience any disruptions, please refer to the list below for current status and subscribe for notifications.
We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.
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Update - We are continuing to work on a fix for this issue. Apr 28, 2026 - 19:00 UTC
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Flywire will be conducting server maintenance during this windows. The changes will roll-out progressively to minimize disruption. Punctual service interruption may happen during the maintenance window.
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Detected Gemini API is having some issues serving recently created keys, including when used via OpenAI libraries. Investigation is underway. You can create a new key in AI Studio if your recently created key is not working. Detected Issue has been detected. Investigation is underway. Resolved Issue has been resolved.
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We are currently investigating reports of issues related to delays in processing Mass Emails. While there is no data loss, users can expect delays of up to a few hours to see their Mass Emails in the Mass Emails Analytics menu and in their Sent folders in their inbox.
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Monitors
Increased Connectivity Issues and API Error Rates
Amazon Web Services
Adobe Document Cloud
Adobe Experience Cloud
Gemini API is having some issues serving recently created keys; AI Studio experiencing increased error rates.
Google AI Studio and Gemini API
Adobe Cloud Services
Adobe Creative Cloud
Adobe Experience Platform
Microsoft 365 Copilot Chat
Microsoft 365 for the web
Microsoft 365 suite
Microsoft Copilot (Microsoft 365)
Microsoft Power Automate in Microsoft 365
Power Apps in Microsoft 365
SolarWinds Observability
